Loại Phòng (Room Types)

Trang Room Types cho phép quản lý và cấu hình các loại phòng trong khách sạn, bao gồm đặc điểm, giá cả, tiện nghi, và chính sách cho từng loại.

Giao diện Tổng quan

Giao diện chính bao gồm: - Room Types List: Danh sách các loại phòng đã cấu hình - Summary Cards: Tổng quan số lượng phòng theo loại - Add Room Type: Nút thêm loại phòng mới - Quick Stats: Thống kê nhanh về inventory

Danh sách Loại Phòng

Room Types Table

Các cột thông tin:

Column	Description	Example
Name	Tên loại phòng	Standard Double, Deluxe King, Executive Suite
Code	Mã code (unique)	STD, DLX, STE
Total Rooms	Số phòng thuộc loại này	45 rooms
Available	Số phòng trống	15 rooms (33%)
Base Rate	Giá cơ bản/đêm	$150
Max Occupancy	Số người tối đa	2 Adults + 1 Child
Status	Active/Inactive	🟢 Active
Actions	Thao tác	Edit, View, Delete

Display:

Standard Double	STD	45 rooms	15 avail	$100	2+1	Active
Deluxe King	DLX	35 rooms	10 avail	$150	2+1	Active
Executive Suite	STE	15 rooms	5 avail	$300	4+2	Active
Family Room	FAM	10 rooms	2 avail	$180	4+2	Active
Presidential Ste	PRE	2 rooms	1 avail	$800	6+2	Active

Thêm Loại Phòng Mới

Add Room Type Button

- Nút "Add Room Type"

Add Room Type Form

Form sections:

1. Basic Information

Required fields: - Room Type Name* - VD: "Deluxe Ocean View King" - Clear, descriptive name

• Short Code*
• VD: "DOVK"
• 3-5 characters, unique

• Uppercase, no spaces

• Category

• Standard
• Deluxe
• Suite
• Premium

• Custom

• Description

• Detailed description for guests
• Rich text editor
• Multi-language support

Example:

Name: Deluxe Ocean View King
Code: DOVK
Category: Deluxe
Description:
  Spacious deluxe room featuring a king-size bed with
  breathtaking ocean views. Perfect for couples seeking
  luxury and tranquility. Includes a private balcony,
  marble bathroom, and premium amenities.

2. Room Specifications

Physical Details:

• Room Size
• Area in m² or sq ft

• VD: 35 m² (377 sq ft)

• Bed Configuration

• Dropdown select:

  • 1 King Bed
  • 1 Queen Bed
  • 2 Single Beds
  • 2 Double Beds
  • 1 King + 1 Single
  • Custom (specify)

• View Type

• Ocean View
• City View
• Garden View
• Pool View
• Mountain View

• No View

• Floor Range

• Available floors: 1-10
• VD: "Floors 3-8"

Occupancy:

• Max Adults
• Number: 1-10

• Default: 2

• Max Children

• Number: 0-5

• Default: 1

• Max Total Occupancy

• Auto-calculated: Adults + Children

• Can override

• Extra Person Allowed

• ☑ Yes / ☐ No
• Max extra persons: [1]
• Extra person charge: $30/night

Example:

Room Size: 35 m²
Bed: 1 King Bed
View: Ocean View
Floors: 3-8

Max Adults: 2
Max Children: 2
Max Total: 4
Extra Person: Yes (max 1, $30/night)

3. Amenities & Features

Standard Amenities:

☐ Air Conditioning
☐ Heating
☐ WiFi (Free)
☐ TV (Flat screen)
☐ Cable/Satellite TV
☐ Telephone
☐ Safe Box
☐ Mini Bar
☐ Coffee/Tea Maker
☐ Iron & Ironing Board
☐ Hair Dryer
☐ Bathrobes
☐ Slippers

Bathroom:

☐ Private Bathroom
☐ Bathtub
☐ Shower
☐ Bidet
☐ Toiletries
☐ Towels

View & Space:

☐ Balcony
☐ Terrace
☐ Sitting Area
☐ Work Desk
☐ Sofa

Premium Amenities:

☐ Kitchenette
☐ Microwave
☐ Refrigerator
☐ Dishwasher
☐ Washing Machine
☐ Jacuzzi
☐ Sauna
☐ Steam Room

Technology:

☐ Smart TV
☐ Streaming Device
☐ Bluetooth Speaker
☐ USB Charging Ports
☐ International Power Outlets

Custom Amenities: - Add custom amenity button - Input field for unique features

Chỉnh sửa Loại Phòng

Edit Room Type

Click "Edit" trên một room type

Edit form: Giống Add form, nhưng: - Pre-filled với data hiện tại - Có thêm section "Change History" - Warning nếu có active bookings

Careful when editing: - ⚠️ Changing occupancy → May affect existing bookings - ⚠️ Changing amenities → Update OTA listings - ⚠️ Changing photos → Re-sync to channels - ✅ Price changes → Won't affect existing bookings

Xem Chi tiết Loại Phòng

Room Type Details View

Xóa Loại Phòng

Delete Room Type

Click "Delete" → Confirmation dialog

Validation before delete:

❌ Cannot delete if: - Has active bookings - Has future reservations - Rooms are currently occupied - Referenced in rate plans

✅ Can delete if: - No bookings (past/present/future) - No rooms assigned - Marked as inactive

Delete Process: 1. Click "Delete" 2. System validates 3. If has bookings → Error:

⚠️ Cannot Delete
This room type has 5 active bookings and
12 future reservations.

Options:
- Mark as Inactive (hide from new bookings)
- Reassign bookings to another room type
- Wait until bookings complete

1. If no bookings → Confirmation:

   ⚠️ Confirm Deletion
   Are you sure you want to delete "Deluxe King"?
   
   This will:
   - Remove room type configuration
   - Unassign 35 physical rooms
   - Remove from OTA listings
   
   This action cannot be undone.
   
   [Cancel] [Delete Permanently]
   

Tips & Best Practices

Room Type Strategy

Tối ưu product mix

Đa dạng phù hợp: - 60-70% Standard/Deluxe (main inventory) - 20-30% Premium/Suite (upsell opportunity) - 5-10% Unique offerings (Presidential, Themed)

Avoid: - Quá nhiều loại (confusing for guests) - Quá ít differentiation (no upsell)

Pricing strategy

Price ladder: - Clear value difference between tiers - Minimum 20-30% gap between categories - Example: - Standard: $100 - Deluxe: $150 (+50%) - Suite: $300 (+100%)

Upsell sweet spot: - Price delta: $30-50 for adjacent tiers - Highlight unique features - Show value proposition

Common mistakes

• ❌ Naming too similar (confusing)
• ❌ No clear differentiation
• ❌ Poor quality photos
• ❌ Inaccurate descriptions
• ❌ Outdated amenities list
• ✅ Clear, descriptive names
• ✅ High-quality photos
• ✅ Accurate specifications
• ✅ Regular review & update

Amenities Best Practices

Amenities management

Must-have (Standard): - WiFi (free, fast) - AC/Heating - TV - Private bathroom - Toiletries

Differentiators (Premium): - Ocean view - Balcony - Bathtub/Jacuzzi - Mini bar (stocked) - Premium toiletries - Robes & slippers

Unique (Luxury): - Butler service - Private pool - Sauna - Kitchen - Smart home features

Câu hỏi Thường gặp

Làm sao để tạo loại phòng mới?

Step-by-step: 1. Click "Add Room Type" 2. Fill Basic Information: - Name: Clear, descriptive - Code: Unique, 3-4 chars - Category: Select appropriate 3. Enter Specifications: - Size, bed type, view - Max occupancy 4. Select Amenities: Check all applicable 5. Set Base Rate 6. Upload Photos: Min 3, high quality 7. Configure Policies 8. Assign Inventory (rooms) 9. Click "Save & Activate"

Tại sao không delete được room type?

Không thể xóa nếu: - ✗ Có bookings active - ✗ Có reservations tương lai - ✗ Rooms đang occupied - ✗ Referenced trong rate plans

Giải pháp: 1. Mark as Inactive: Ẩn khỏi booking engine, giữ data 2. Reassign bookings: Move sang room type khác 3. Wait: Đợi bookings complete 4. Force delete (admin only): Remove tất cả references

Làm sao để thay đổi giá room type?

Option 1: Change Base Rate 1. Edit room type 2. Update base rate 3. Save 4. ⚠️ Won't affect existing bookings 5. ✅ Apply to new bookings

Option 2: Create Rate Plan 1. Go to Pricing → Rate Plans 2. Create new plan (VD: "Summer Special") 3. Link to room type 4. Set discounted rate 5. Set validity dates 6. More flexible, recommended

Room type photos không hiển thị trên OTA?

Troubleshoot: 1. Check upload status: Photos uploaded successfully? 2. Check file format: JPG/PNG only 3. Check file size: Max 5MB 4. Check dimensions: Min 1024x768px 5. Re-sync to channels: - Edit room type - Channel Settings → Force Sync - Wait 5-10 minutes 6. Check OTA extranet: Manually verify

Làm sao để map room type với OTA?

Room Mapping: 1. Edit room type 2. Tab "Channel Distribution" 3. Select OTA (VD: Booking.com) 4. Find corresponding OTA room type 5. Map: Your Type → OTA Type 6. Save 7. Enable sync

Example:

Your Room: "Deluxe Ocean King"
↓
Booking.com: "Deluxe Room with Ocean View"
↓
Map & Sync

Làm sao để tạo connected rooms?

Setup: 1. Edit room type (VD: "Deluxe King") 2. Inventory section 3. Enable "Can be connected" 4. Select "Connect with": Deluxe King (same type) 5. In room list, assign physical rooms: - Room 201 connects with 202 - Room 203 connects with 204 6. Save

Booking: - Guest books 2 Deluxe Kings - System offers: "Connect rooms for family?" - If yes → Auto-assign 201+202 or 203+204

Liên kết Liên quan

• Room List - Quản lý danh sách phòng
• Pricing Configuration - Cấu hình giá
• Rate Plans - Gói giá
• Channel Management - Ánh xạ OTA
• Inventory Management - Quản lý tồn kho

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Quay lại Room Management